I didn't get points for a Task I completed

Go back to:

👉

Don't Worry! There are a few reasons you may not have received points for a Task.

Make sure the points are for the individual Task and not a Course or collection of Tasks.

image

It can be easy to mix up whether points are assigned for an individual Task or as a part of a Course or series of Tasks. Check the Task in the Task list. You will see a point value in the subheading if this particular Task is worth points.

Some Tasks have aggregate point limits.

Some Tasks like "Share the Monthly Newsletter with Your Prospects!" have monthly limits on how many points you can earn. If you're hustling there's a good chance you've reached the limit on points. But don't let that stop you!

👉

Don't forget! Points are fun and helpful, but the goal is to help you achieve growth in your YL journey!

Here are some common Tasks and their monthly point limits:

TASK:

Share the Newsletter with your Prospects

Share the Newsletter with your Members

Share the Monthly Promo

Sharing Flash Sales, Holiday Deals, etc.

Your Member has an Upcoming ER order

Encourage Your Members to Download Life Steps

MONTHLY POINT LIMIT

200

200

200

50 (per month/per event)

750

50

You can check your Points by accessing your Points History.

  1. Open the side menu in the Life Steps app.
image

2. Tap the points under you name to see a breakdown of your current points.

image

👉

We know there are a lot more Tasks than these. If you are ever unsure whether you've hit the cap you can always ask our Support Team.

Make sure you completed the Task and didn't "skip" it.

You can skip a Task by checking the box at the bottom of the Tasks detail screen. If you're scrolling quickly it's an easy mistake to make! To check if this is the case do the following:

Find your recently completed and skipped Tasks using the dropdown at the top of the Task list.

Select "Recently Completed" and see if your Task is in the list.

image

If not, select "Skipped Tasks" from the dropdown list and attempt to locate the Task in that list.

image

👉

If you did accidentally skip the task you can "un-skip" it easily. But if you don't see the Task in any of your dropdown lists, you will need to Contact Support.

You can "un-skip" a Task by doing the following:

  1. Navigate to the individual skipped Task in the "Skipped Tasks" list via the dropdown menu.

image

2. Tap the Task and scroll to the bottom.

3. Uncheck the box. That's it! You should see the Task back in your "Current Tasks" list.

image

☎️

Still need help? Contact Support by following these steps.