If you still need help after reading this article, please email us.
Locating your Username and Password
The username is your Young Living Member ID. (If you can't remember it, ask your sponsor.)
The password that you use for the Life Steps app is the same one you use for the Young Living Virtual Office. To change your password visit https://www.youngliving.com/vo/#/reset-password (See instructions below)
Before you reset your password, make sure:
The password you entered matches exactly to your YL password. Your password is case-sensitive. (i.e., Password123 vs. password123)
Step-by-Step Password Reset Instructions
If you have forgotten your password and need to reset it, go to Youngliving.com, and click Sign In. You may need to select your country before signing in. (see image below)
Next, click the "Forgot Your Password" link.